Reference #: 8487
Location: London
Type: Sub-contract (this posting is for an incorporated contract engagement and is not an employment position)
Donna Cona Inc. is currently seeking a Business Systems Analyst for one of our key clients in the insurance industry, for a hybrid contract opportunity (3 days onsite) in either London or Toronto, Ontario. The duration is until December 2026, with the option for renewal.
Role profile description:
The IT Business Systems Analyst is a project role that will focus on creating functional requirements, detailed specifications and data validation support associated with Digital sites & applications. Technologies include Salesforce, AEM, JavaScript, Spring, Mongo and AWS. This role will lead analysis & approach associated with the source to target data requirements, specifications and testing support for projects associated with building Adobe Experience Manager sites & applications, JavaScript based SPA applications, Salesforce and intelligence/analytics projects. They will work with a team responsible for overall execution and delivery of data in a common data repository.
What you will do:
- Create high-level requirements, complete reviews/updates and distribute for formal approvals
- Create detailed specifications for development work, which will include work items like source to target data mapping/transformations, high-level models, BI/Analytics needs and use cases
- Create data validation scenarios/conditions associated with detailed specifications
- Work with data developers and test specialist to support software installation/configuration, ETL development, BI/Analytics development, and associated test validations
- Maintaining detailed specifications (updating) and Maintenance Support documentation as needed
- Participate in project deliverables as required (such as project planning/estimation, architecture reviews, test execution tracking, and maintenance documents
Desired experience:
- Prior Salesforce/CRM experience;
- Prior Adobe Experience Manager (AEM) experience;
- Strong knowledge/experience gathering requirements from business teams in an Agile Environment/Lab and develop requirements/specifications for CRM applications;
- Data Modeling skills to support detailed specifications development for data integrations and BI/Analytics;
- Solid understanding of online and data warehouse solutions;
- Willing to travel between London and Toronto offices as necessary;
- Able to work independently;
- Analytical problem solver. Looks beyond the obvious to seek out innovative solutions to problems. Helps to identify and communicate potential problems that others may not be aware of;
- Highly collaborative team member;
- Strong communication skills. Both written and verbal (will be working with D&A team and business SMEs directly)’
- Takes initiative; self-motivated and interested. Follows through to end of job, even when unexpected challenges occur; and
- Able to work in an agile environment. Mode to execution focus is a must.
Desired tools/skillset:
Core certifications: ECBA, CCBA, CBAP (IIBA), PMI‑PBA
Optional specializations: Agile BA, Data Analytics (CBDA), Requirements Engineering
Education: Degree in business, IT, or related field
Technical credentials: SQL, BI tools, Jira, cloud/platform certifications
Key competency areas: Requirements, process modelling, stakeholder management, data analysis, communication
Donna Cona is committed to a diverse, equitable and inclusive workplace. We are an equal opportunity employer. We don’t discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age or any other protected status. We are committed to maintaining a barrier free recruitment process by providing equal employment opportunities through recruiting and retention of individuals.
