Reference #: 7248
Location: Winnipeg, London or Toronto (Hybrid Flex – 1 day/week in office)
Type: Sub-contract

Donna Cona Inc. is currently seeking a Business System Analyst, for one of our key clients to lead the elicitation of stakeholder needs and requirements from the perspective of business process, system functionality, service management, operational requirements, and usability, ensuring that the documented requirements are clear and consumable as the foundation for process and technical design and build. Candidates will also lead and facilitate stakeholder meetings, walkthroughs, workshops and reviews of deliverables

Candidate MUST have the following:

  • Experience on security or technology risk projects is a MUST, this may include projects focused on delivery of solutions related to information security, identity access management, and technology risk management;
  • Five to ten (5-10) years’ experience as a business process and/or systems analyst documenting the following: process maps and workflow diagrams, business requirements, gap analysis (current-state vs future-state analysis), use cases, user stories, business rules, scenario analysis, functional requirements, non-functional requirements;
  • University or College education in Computer Science, Computer Engineering, Management Information Systems, Commerce, Business Administration or a related field, or equivalent combination of education and experience is considered an asset;
  • Strong analytical and problem-solving skills, particularly critical thinking, with a strong attention to detail;
  • Customer centric approach to problem solving with the ability to collaborate, resolve conflicts, and reach consensus with others;
  • Demonstrated knowledge of how the business uses technology to meet business goals and strategies;
  • Ability to apply deep understanding of the business areas and the impact technology has on the customer experience;
  • Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally;
  • Ability to lead team members through the decision-making process, while considering the relative cost and benefits of potential actions to choose the most appropriate one, working with data to identify patterns, collaborating with others, and use solid judgement to form conclusions that may challenge conventional wisdom;
  • Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams;
  • Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality;
  • Ability to adapt to changing priorities;
  • Ability to influence and negotiate win-win outcomes among cross-functional teams;
  • Ability to grasp concepts quickly and to work independently with minimal direction;
  • Understanding of IT project methodologies, processes, and practices, experience in both waterfall and agile methodologies is an asset;
  • Experience and proficiency with industry frameworks such as ICOFR, IFRS17, OSFI, SOC2, ISO, CIS, SWIFT, NIST is an asset;
  • Training or certifications in BA related best practices and methods, such as ITIL, Lean Six-Sigma, BPMN, and UML is an asset; and
  • Accreditation in Business Process and/or Systems Analysis, such as IIBA’s Certified Business Analysis Professional (CBAP), is an asset.

Donna Cona is committed to a diverse, equitable and inclusive workplace. We are an equal opportunity employer.  We don’t discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age or any other protected status.   We are committed to maintaining a barrier free recruitment process by providing equal employment opportunities through recruiting and retention of individuals. 

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