Reference #: 5863

Location: Ottawa

Type: Sub-contract


Donna Cona Inc. is currently seeking a Technology Trainer, for one of our key government clients.


Candidate MUST have the following:

  • Eligible for Level 1 security clearance;
  • Three (3) to five (5) years’ experience training on MS Teams and SharePoint Online tools
  • Previous experience with MS Teams and SharePoint online;
  • Excellent communication and interpersonal skills, both written and verbal;
  • Good understanding of Technology Adaptation / best practices;
  • Previous experience planning a significant technology change; and
  • Must be functionally bilingual.


The following demonstrated experience is required:

  • Train employees on MS Teams and SharePoint Online;
  • Understand the business of the Council, the business user groups, understand what will add value to their roles, set expectations and mitigate resistance to change;
  • Develop processes and procedures and aid in the creation of policies, guidelines, standards and best practices using Office 365;
  • Previous experience planning significant technology changes within an organization;
  • Previous experience with one-on-one coaching;
  • Demonstrated experience with creative training solutions;
  • Assist with the delivery of the internal communication strategy for the project in partnership with other departments;
  • Experience organizing online group discussions;
  • Ability to communicate effectively both orally and in writing with clients, technical teams, and other co-workers; and
  • Maintain a high-level of customer service to clients and stakeholders.
  • To apply for this position please complete the form below.
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